Safety Measures
ABM/Debit Card Safety Measures:

Tips To Remember When You Receive The Card
  • Always keep your card in a safe place, just as you would take care of cash and cheque books.
  • Sign in the signature panel on your ABM/debit card(s) as soon as you receive it.
  • Never write down your PIN (personal identification number) anywhere. Memorize it.
  • If you receive a replacement card, be sure to destroy your old card by cutting it into four pieces.
Tips To Remember When Transacting At The ABM
  • Ensure that no one sees you enter your PIN (personal identification number).
  • Never allow a stranger to assist you while using an ABM.
  • After completing your transaction, secure your card and cash immediately. Always count your cash before leaving the ABM area and not outside it.
  • Do not leave your transaction record at the ABM. Shred it before discarding it.
  • Change your ABM PIN frequently (a minimum of once a month is recommended),
Tips To Remember When Using Your Debit Card For Shopping
  • Use your card with merchants that you know and can trust. Never allow the shopkeeper to take your card to a different shop/room for swiping it.
  • Make sure that your debit card is returned to you after completing a purchase; and ensure that the card that has been returned is your own.
  • After a purchase, always take your charge slip(s) with you and tear up any carbon copies.
  • Check receipts against your monthly billing statements to verify your card transactions. Report any unauthorized transaction(s) immediately.
  • Check your charge slips against your monthly account statements to verify your card transactions.
  • Once you have reconciled your account statements, tear up all charge slips and discard them.


Contact Us

Please call us toll-free at 1-888-424-2422 or visit one of our branches:
  1. if your ABM/Debit Card is stolen/lost;
  2. if your card doesn't function or you need a replacement card; or
  3. to report unauthorized transactions.