If you are a victim of Fraud

If you suspect that you might be a victim of fraud, please do not hesitate to call us toll-free at 1-888-424-2422, email us at customercare.ca@icicibank.com or visit any one of our branches.

We will look into the matter for you and work with you to open new accounts or issue new bank cards if necessary.

Additionally, you should contact the following agencies to report a fraud:

Credit Bureau Agencies

Call Equifax Toll-Free at 1-877-323-2598

Call Trans Union Toll-Free at 1-877-525-3823

Fraud Awareness

Phonebusters: 1-888-495-8501
Call Phonebusters to report fraud. They are a national anti-fraud call center operated by law enforcement agencies such as the RCMP. They collect complaints and forward them to the appropriate law enforcement agencies.

RCMP
The RCMP's website highlights the latest consumer scams and how you can deal with them.

Reporting Economic Crime Online
This website can be used as a resource for information on fraud. Users also have the capability of filing a complaint online. This service is supported by the Royal Canadian Mounted Police.

Canadian Council of Better Business Bureaus
The BBB system is a public service agency financed by the private business sector with the local Bureaus across Canada serving as the action arm of the BBB system.