Get in Touch
Here's how to reach us
By Phone
From Canada and the U.S., toll-free: 1-888-ICICI-CA (1-888-424-2422)
From India, toll-free: 1-800-200-3340
From South China, toll-free: 108001402844
From North China, toll-free: 108007142825
From Vietnam, toll-free: 12280928
From Philippines, toll-free: 180011102974
Elsewhere, call collect: 1-416-847-7979
By mail
ICICI Bank Canada
P O Box 396
Don Mills, ON M3C 2S7
Canada
Note: For any changes in your account, please call our 24-hour Customer Contact Centre toll-free at 1-888-424-2422 or visit a branch. For changes to your personal information, including home address and phone number, please log in to your account online and go to the “Update My Information” section.
Visit a Branch
Alberta
British Columbia
Ontario
For servicing and inquiry on existing mortgages:
By Phone : 1-866-726-0825 (8 am to 8 pm, nationally, Monday to Friday)
By Fax : 1-866-399-3018
By E-mail : icicibankmortgagecare@lenderservices.ca
iLounge centre
About iLounge centre:
Visit our new iLounge centres to know more about our products and services. Our customer service representatives will be happy to assist you with your banking related needs. Please be advised we do not offer teller services such as cash deposits, withdrawals, and cheque cashing at these centres. These services can be accessed through the onsite self-service ABM.
ICICI Bank Canada – Malton iLounge - Coming soon
Address:
7205 Gore way Drive, Unit #29
Mississauga, Ontario
L4T 2T9
Telephone: 416-306-1918
Fax: 416-306-0373
Hours of operation:
Tuesday – Saturday: 10:30 AM to 3:00 PM
Sunday, Monday & Holidays: Closed
ICICI Bank Canada – Surrey iLounge - Coming soon
Address:
Unit 112, 8077 King George Blvd.
Surrey, BC V3W 5B4
Hours of operation:
Tuesday – Saturday: 10:30 AM to 3:00 PM
Sunday, Monday & Holidays: Closed