Get in Touch

Here's how to reach us

By Phone

 

From Canada and the U.S., toll-free: 1-888-ICICI-CA (1-888-424-2422)

 

From India, toll-free: 1-800-200-3340

 

From South China, toll-free: 108001402844

 

From North China, toll-free: 108007142825

 

From Vietnam, toll-free: 12280928

 

From Philippines, toll-free: 180011102974

 

Elsewhere, call collect: 1-416-847-7979

 

By mail

ICICI Bank Canada

P O Box 396

Don Mills, ON M3C 2S7

Canada

 

Note: For any changes in your account, please call our 24-hour Customer Contact Centre toll-free at 1-888-424-2422 or visit a branch. For changes to your personal information, including home address and phone number, please log in to your account online and go to the “Update My Information” section.

 

Visit a Branch

Alberta

British Columbia

Ontario


For servicing and inquiry on existing mortgages:

 

By Phone :   1-866-726-0825 (8 am to 8 pm, nationally, Monday to Friday)

By Fax :       1-866-399-3018

By E-mail :   icicibankmortgagecare@lenderservices.ca

iLounge centre

About iLounge centre:

Visit our new iLounge centres to know more about our products and services. Our customer service representatives will be happy to assist you with your banking related needs. Please be advised we do not offer teller services such as cash deposits, withdrawals, and cheque cashing at these centres. These services can be accessed through the onsite self-service ABM.

 

ICICI Bank Canada – Malton iLounge - Coming soon

 

Address:

7205 Gore way Drive, Unit #29

Mississauga, Ontario

L4T 2T9

 

Telephone: 416-306-1918
Fax:  416-306-0373

 

Hours of operation:

Tuesday – Saturday: 10:30 AM to 3:00 PM

Sunday, Monday & Holidays: Closed


ICICI Bank Canada – Surrey iLounge - Coming soon

 

Address:

Unit 112, 8077 King George Blvd.
Surrey, BC V3W 5B4

 

Hours of operation:

Tuesday – Saturday: 10:30 AM to 3:00 PM

Sunday, Monday & Holidays: Closed