| Annual Statistics | 2020 |
|---|---|
|
The total number of complaints resolved by the Ombudsman of the Bank. |
4 |
|
The average length of time taken by the Bank to deal with the complaints. |
2.25 days |
|
The number of complaints that were resolved to the satisfaction of the customer, in the opinion of the Bank. |
4 |
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Accounts
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HiSAVE Savings Account
An online account that earns you high interest
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Basic Chequing Account
A simple solution to your chequing account needs
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Premium Savings Account
Enjoy the best of both worlds with high interest rates and branch access
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HiVALUE Chequing Account
A low fee chequing account
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HiVALUE PLUS Chequing Account
A chequing account for all your day-to-day banking needs
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Investments
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GICs & Term Deposits
Invest at a guaranteed interest rate for a fixed term
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TFSA
Flexible options to earn interest tax-free
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RSPs
Earn high returns on your retirement savings
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RESP
Give your child the gift of education by investing in an RESP
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- Student GIC Program
- Unifee
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Credit Services
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Credit Cards
Premium Credit cards from ICICI Bank Canada
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Mortgages
Hassle-free, low rate mortgages customized to your needs
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Secured Lines of Credit
Access to money when you need it the most
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Services
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Interac e-Transfer
Send money easily to anyone in Canada
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Overdraft Protection
Protect your chequing account from declined transactions or shortfalls
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Debit Card
The key to accessing your money conveniently and securely
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Precious Metals
A secure investment and memorable gift on a special occasion
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Safety Deposit Boxes
A secure place for your valuables and important documents
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Regulatory Disclosure ›Complaint Resolution Statistics
Complaint Resolution Statistics
ICICI Bank Canada is consistently striving to provide resolutions to complaints that are timely, fair and reasonable to both the customer and the Bank. In addition, Complaint Regulations require the Bank to publicly report its complaint resolution statistics on an annual basis.
