TEXT ALERTS
1. What are TEXT ALERTS?
TEXT ALERTS are instant text messages on your mobile phone confirming transactions on your designated ICICI Bank Canada accounts. You will be notified on your mobile phone of any credit or debit transaction of $50 or more (in the currency of the account) such as payroll deposits, mortgage payments, pre-authorized debits or debit card purchases.
2. How do I register or start the TEXT ALERTS service?
- Call us toll-free at 1-888-ICICI-CA (1-888-424-2422)
- Visit one of our branches
3. How do I de-register or stop the TEXT ALERTS service?
- Call us toll-free at 1-888-ICICI-CA (1-888-424-2422)
- Visit one of our branches
4. What to do for assistance?
- Call us toll-free at 1-888-ICICI-CA (1-888-424-2422)
- Visit one of our branches
9. What information is sent in TEXT ALERTS?
The information in TEXT ALERTS includes:
- Last 3 digits of your account number
- Transaction amount
- Transaction date
- Transaction remarks
- Available balance after the transaction has occurred
Sample TEXT ALERTS are:
For a cash deposit:
From: 42424 (ICICI)
Your Ac XXXXXX101 is credited CAD1,000.00 on 03 Aug. Info: Cash deposit. Total Avbl.
Bal is CAD5,000.00.
For POS transaction:
From: 42424 (ICICI)
Your Ac XXXXXX101 is debited CAD1,000.00 on 03 Aug. Info: POS transaction. Total Avbl.
Bal is CAD5,000.00.
11. What are the types of transactions for which I will receive TEXT ALERTS?
TEXT ALERTS will be generated for the following transactions:
Credit transactions of $50 or more | Debit transactions of $50 or more |
---|---|
Cash or cheque deposit | ABM withdrawals |
Deposit of a third party cheque or bank draft | Transfers from your account to linked internal and external accounts in the same account name |
Direct deposits such as payroll deposit and refund of taxes | Cheque clearing |
Transfers from a linked bank account (external and internal linked accounts in the same account name) | International money transfers |
Deposits of redemptions from ICICI Bank Canada Guaranteed Investment Certificates or term deposits | Point of Sale (POS) transactions |
Incoming wire transfers | Transfers to open new ICICI Bank Canada accounts |
Interest earned | Bank draft purchases |
Reversal of charges | Bank charges |
Bill payments | |
Pre-authorized debits such as mortgage, car or utility payments |
13. For which mobile phone carriers will I receive TEXT ALERTS?
You will only receive TEXT ALERTS if your mobile phone belongs to any one of the carriers listed below:
- Aliant Mobility
- Bell Mobility
- Fido Solutions
- Koodo Mobile
- Mobilicity
- MTS Mobility
- NorthernTel Mobility
- Rogers Wireless
- SaskTel Mobility
- Solo Mobile
- Télébec Mobilité
- TELUS Mobility
- Vidéotron
- Virgin Mobile Canada
- Freedom Mobile