The total number of complaints received and dealt with by the Ombudsman of the Bank.
The average length of time taken by the Bank to deal with the complaints.
The number of complaints that were resolved to the satisfaction of the customer, in the opinion of the Bank.
- PersonalToday’s exchange rate* for CAD/INR personal online money transfer: 55.5529
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Rates & Charges
Today’s exchange rate* for CAD/INR personal online money transfer: 55.5529
Complaint Resolution Statistics
ICICI Bank Canada is consistently striving to provide resolutions to complaints that are timely, fair and reasonable to both the customer and the Bank. In addition, Complaint Regulations require the Bank to publicly report its complaint resolution statistics on an annual basis.