Get in Touch
Here's how to reach us
By Phone
From Canada and the U.S., toll-free: 1-888-ICICI-CA (1-888-424-2422)
From India, toll-free: 1-800-200-3340
From South China, toll-free: 108001402844
From North China, toll-free: 108007142825
From Vietnam, toll-free: 12280928
From Philippines, toll-free: 180011102974
Elsewhere, call collect: 1-416-847-7979
By mail
ICICI Bank Canada
PO Box 20042
RPO Bay Adelaide
Toronto, ON M5H 0A1
Note: For any changes in your account, please call our 24-hour Customer Contact Centre toll-free at 1-888-424-2422 or visit a branch. For changes to your personal information, including home address and phone number, please log in to your account online and go to the “Update My Information” section.
Visit a Branch
Alberta
British Columbia
Ontario
- Brampton
- Brampton (The Gore Road)
- Kitchener Waterloo - Customer Service Centre
- Mississauga
- Scarborough
- Bay Street
- Malton
- Ottawa
Nova Scotia
Manitoba
For servicing and inquiry on existing mortgages:
By Phone : 1-866-726-0825 (8 am to 8 pm, nationally, Monday to Friday)
By Fax : 1-866-399-3018
By E-mail : icicibankmortgagecare@lenderservices.ca
For servicing and inquiry on Nominee Broker Deposits (FAS) :
By Phone : Toll Free 1-866-ICICI FS (1-866-424-2437)
By Fax : Toll Free 1-866-ICICI FX (1-866-424-2439)
By E-mail : fascoordinator@icicibank.com
By E-mail : FAS Coordinator,
ICICI Bank Canada
366 Bay Street,
Toronto Ontario,
M5H 4B2