Telephone Banking

ICICI Bank Canada Customer Contact Centre is available by phone 24/7 to assist its customers with a variety of banking needs.

From Canada and the U.S., toll-free: 1-888-ICICI-CA (1-888-424-2422)

From India, toll-free: 1-800-200-3340

From South China, toll-free: 108001402844

From North China, toll-free: 108007142825

From Vietnam, toll-free: 12280928

From Philippines, toll-free: 180011102974

Elsewhere, call collect: 1-416-847-7979


Contact Our Customer Contact Centre to:

  • Check your account balance
  • Open accounts online - Savings, GICs, term deposits and RSP accounts
  • Transfer money to a bank account in over 195 countries in the world including India
  • Transfer funds between your ICICI Bank Canada accounts
  • Transfer funds between your ICICI Bank Canada accounts and linked accounts with other Canadian financial institutions
  • Request a stop payment
  • Request an ABM Card

For servicing and inquiry on existing mortgages:
Call 1-866-726-0825 (8 am to 8 pm, nationally, Monday to Friday).